Last night we identified and stopped an illegal intrusion of the CardRunners servers.
While no customer credit card or financial information was compromised, we have confirmed that the following customer information related to your account may have been compromised:
- Email Address
- Encrypted Password
- IP Address
Out of an abundance of caution, we have forced your password to be reset. If you use your CardRunners username or password for other unrelated services or accounts, we recommend that you change them as well.
Please check your email of record with CardRunners for our reset password or CLICK HERE to send another temporary password. Please contact support@cardrunners.com if you need further assistance.
CardRunners will never contact you in any way asking for any personally identifiable information so please be vigilant in not providing such information to anyone that represents themselves as working for CardRunners.
We regret any inconvenience this causes and want to ensure you that we will continue to work to ensure that additional measures are taken to protect your private information.
Regards,
CardRunners Support
